Questions

No. Guests play with symbolic chips that we issue free and collect at the end of the night. Chips cannot be bought, topped up, exchanged or redeemed for money, goods, services or credit, and they carry no denomination. There is no betting, no wagering of real money, no cash prize and no online casino service. Everything happens offline, in one room, for a fixed number of hours.

A scorekeeping token. Every adult guest receives an identical allocation at the door, uses it to keep score during play, and hands it back at the end. The stacks are counted only to produce a leaderboard. Branded chips may carry your logo or event name, never a number, a value or a currency symbol.

No. We do not hire out, transport or operate slot machines, slots, pokies, poker machines or any coin-operated amusement machines. Every format we run is built around croupier-hosted tables: roulette, blackjack and poker-themed. If a venue or agency specifically needs slot machines, we are not the right supplier.

Never anything monetary. Many clients present non-cash keepsakes to the top of the leaderboard - a trophy, a bottle, a hamper, a framed photograph, an extra day off. Those are supplied or funded by the client. We do not award, administer or hold cash prizes of any kind.

Roulette, blackjack and poker-themed tables. Roulette is the easiest for a mixed room because there is nothing to learn. Blackjack is the fastest to teach and the most sociable. A poker-themed table suits groups who already know each other. Tell us the guest list and we will suggest a combination.

Up to 4 hours of play, plus 45 to 90 minutes of set-up before doors and 30 to 60 minutes of strike afterwards. Shorter is often better: three hours of play suits most corporate evenings.

We do not publish rates. Pricing depends on event size, venue and chosen format, including travel, crew numbers, hours on site, table count and any styling or branding. Send an enquiry and you will receive an itemised written quote, usually within one business day.

We will, once we know the room. A ground-floor hall with parking at the door and a ninth-floor venue with one freight lift and a two-hour access window are different jobs. Fifteen minutes on the phone gets you a figure you can rely on rather than one we have to revise.

Two weeks is comfortable for table hire and one week is often possible. Full production needs six to eight weeks, and longer if you want branded chips, which take four to six weeks from artwork approval. Fridays from September and the whole of November and December book out first.

Cancellation and postponement terms are set out in your scope of work and in our Terms and Conditions before anything is paid. We will always try to move a date rather than keep a deposit for a cancelled one.

Yes. We routinely supply a written description of the format confirming that no money is staked and nothing of value is won, along with insurance details, supplier forms and method statements where a venue requires them. Ask at enquiry stage and it will be ready before you need it.

Yes. We will work to your run sheet, attend your production meetings, wear unbranded or client-branded uniform, keep our name off everything and deal with your client only if you ask us to. A good share of our production work arrives this way.