Terms and Conditions

1. Parties and definitions

“We”, “us” and “Bluff and Bash” mean Bluff and Bash, registered in Canada at 3710 Bd Sainte-Anne, Quebec, QC G1E 3M3, Canada. “You” and “the Client” mean the person or organisation booking an event. “Guest” means a person attending an event. “Event” means the entertainment services described in the scope of work. “Chips” means the symbolic, non-monetary tokens described in clause 4. “Website” means bluffandbash.com.

Where a signed scope of work, quotation or hire agreement conflicts with these terms, that document prevails for that booking.

2. What the service is

Our service is the organisation of casino-themed offline events in Canada. We supply casino-themed tables, trained croupiers, hosts and managers, lighting, styling, branding and production services for events held at a venue chosen by the Client.

An event runs for up to 4 hours of play, for up to 120 guests, plus set-up and strike time. Table counts, crew numbers, inclusions and timings are those stated in the scope of work.

3. Not gambling

This is strictly offline event entertainment. There is no real-money gambling, no betting, no cash prizes, and no online casino service.

Specifically, and without limitation, the service does not include and will not include:

• any wager, stake or bet of money or anything of monetary value;
• any cash prize, payout, winnings, voucher redeemable for cash, or credit;
• any deposit, buy-in, top-up, entry fee to play, or account to pay into;
• any slot machine, slots, poker machine or coin-operated amusement machine;
• any online casino, betting site, sportsbook, odds or remote gaming service;
• any facility by which Chips may be exchanged for money, goods, services or credit.

The Client agrees not to represent the event as gambling, not to promise or imply cash prizes to Guests, and not to organise or permit real-money play at the event. Breach of this clause entitles us to suspend or end the event immediately without refund.

4. Symbolic chips

• Chips are scorekeeping tokens issued free of charge, in identical allocations, to adult Guests.
• Chips carry no denomination, value or currency marking. Branded Chips may carry a Client logo or event name only.
• Chips remain our property, are counted only to produce a leaderboard, and are collected at the end of play.
• Chips may not be sold, purchased, exchanged, redeemed, lent against or taken from the venue by Guests.
• No additional Chips may be obtained by payment of any kind.

5. Adults only

Events are for adults aged 18+ and over. Our crew will check age at the door and will politely refuse any person who cannot verify it. We will not run tables at an event where minors are present, and if minors are present on arrival we may delay, relocate or end the table entertainment. Charges remain payable in that situation.

6. Enquiries and booking

An enquiry is not a booking. Prices are not published; every event is quoted individually because cost depends on event size, venue and chosen format, including travel, crew, hours and styling. A quotation is valid for 30 days unless stated otherwise.

A booking is confirmed when you accept the quotation or sign the scope of work and any required booking deposit is received. Until then, the date and crew are not held.

7. Payment terms

Payment terms are set out in your quotation and scope of work. Typically a booking deposit confirms the date and the balance falls due before or shortly after the event date, by bank transfer or another method we agree in writing. Amounts, instalments, applicable taxes and due dates are stated in that document; no figures are published on this website.

Late payment may attract interest and reasonable recovery costs at the rate stated in the scope of work.

8. Changes and postponement

Tell us as early as you can. We will try to accommodate changes to date, venue, timings, guest numbers or inclusions subject to crew and equipment availability. Changes may alter the quoted figure, and a revised quotation will be issued for acceptance before the change takes effect.

We would rather move a date than keep a booking deposit for a cancelled one. One postponement to a mutually agreed date within twelve months is normally possible; terms are in your scope of work.

9. Cancellation

Cancellation terms, including any sliding scale based on notice given, are set out in your scope of work and accepted at booking. They reflect crew commitments, equipment reservation and costs already incurred.

We may cancel if the Client breaches clause 3, 5, 10 or 11, if the venue is unsafe for our equipment or crew, or in the circumstances described in clause 17. Where we cancel for a reason that is not the Client’s fault, any sums paid for services not delivered are refunded.

10. Client responsibilities

• Provide accurate venue information: address, room dimensions, floor level, access route, door and lift sizes, parking, occupancy limit and available power.
• Secure venue permission for our attendance and complete any supplier approval the venue requires.
• Provide the agreed access window for set-up and strike.
• Provide catering, bar service and any alcohol licence; these are not part of our service.
• Support age verification at the door and ensure no minors attend.
• Supply any non-cash keepsakes to be presented, and ensure nothing of monetary value is offered as a prize.
• Supply branding artwork, with the right to use it, by the agreed deadline.
• Nominate a contact who will be present and reachable throughout the event.

11. Venue and safety

Our crew will not work in conditions they consider unsafe, including unsafe carry routes, overloaded floors, blocked exits, inadequate lighting for load-in, or a room exceeding its occupancy limit. We will raise the issue with your contact and the venue first and look for a workable alternative.

The Client is responsible for the venue’s own rules and for any damage caused by Guests. We are responsible for damage caused by our crew in the course of our work.

12. Conduct and refusal of service

Our crew may decline to serve, and may step a Guest away from a table, where that Guest is under 18+ or cannot verify age, is intoxicated to the point of being unable to take part safely, is abusive to crew or other Guests, attempts to stake money, or attempts to buy, sell or exchange Chips. The evening manager will inform your contact.

Our crew do not solicit and will not accept gratuities at the table.

13. Equipment and dry hire

All equipment remains our property. On dry hire, the Client is responsible for the equipment from delivery to collection, must keep it indoors and dry, must not move or dismantle it without our instruction, and must operate it in line with the written operating notes supplied.

Dry hire carries the same conditions as a crewed event: symbolic Chips only, adults only, no buy-ins, no cash prizes and no exchange of Chips for anything of value. Loss or damage beyond fair wear is chargeable at replacement cost.

Where our crew works on Client-supplied tables, we inspect on arrival and may decline to use equipment that is unstable or unsafe.

14. Branding and intellectual property

You retain all rights in artwork and marks you supply, and you confirm you are entitled to use them. You grant us a limited licence to reproduce them on Chips, cards, signage and stationery for your event only.

We will not print denominations, currency symbols, chip values or any wording implying a prize, payout or winnings. We may decline artwork that would misrepresent the nature of the service.

All content on this website — text, design, layout and code — belongs to Bluff and Bash and may not be copied or republished without written permission.

15. Photography and confidentiality

We do not photograph your event for our own promotional use, and we do not publish client names, logos or identifying details, without your written permission. Where permission is given, you remain responsible for any consents your Guests require.

Our crew are briefed not to discuss your event, your guest list or your business, during or after the booking.

16. Liability

We are liable for loss or damage caused by our negligence or breach of these terms. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited, including rights the Client may have as a consumer under applicable Canada law.

Subject to that, our total liability arising from a booking is limited to the total charges paid for it, and we are not liable for indirect or consequential loss, loss of profit, loss of anticipated savings, or loss of goodwill or reputation.

We are not liable for the acts or omissions of the venue, the caterer, the bar or other suppliers we did not appoint.

17. Force majeure

Neither party is in breach for a failure caused by an event beyond its reasonable control, including severe weather, impassable roads, fire, flood, power failure, strike, civil disruption, epidemic, or an act or order of a public authority including the closure of a venue.

The affected party will notify the other as soon as practicable. We will first try to reschedule. If rescheduling is impossible, either party may cancel and sums paid for services not delivered will be refunded, less unavoidable costs already incurred.

18. Use of this website

The website is provided for information and for sending enquiries. Content is kept accurate but is not a warranty about availability, inclusions or timings for any specific date. Do not attempt to disrupt the site, submit automated or false enquiries, or use the content for a competing commercial purpose.

Personal information sent through the website is handled as described in our Privacy Policy; cookies are covered in the Cookie Policy.

19. Governing law

These terms and any booking are governed by the laws of Canada and the laws of the province of Quebec applicable within it. The courts of that jurisdiction have exclusive jurisdiction over any dispute, save that we may seek interim relief in any competent court. Nothing in this clause removes a consumer’s right to bring proceedings where applicable law entitles them to do so.

If any provision of these terms is held unenforceable, the remainder continues in force. Our failure to enforce a term is not a waiver of it.

20. Contact

Bluff and Bash, 3710 Bd Sainte-Anne, Quebec, QC G1E 3M3, Canada. Email [email protected], telephone +1 204 675 4382, website bluffandbash.com.

Related reading: Responsible Entertainment, Legal Information.